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new fibre upgrade - no hardware yet (Resolved)

Smeaghoul
Dabbler
Posts: 19
Thanks: 1
Registered: ‎23-03-2016

new fibre upgrade - no hardware yet (Resolved)

Fibre upgrade ordered 10 March - original connection scheduled for 17 March then delayed until 29 March, received email 17 March "broadband upgrade complete", checked account details "hardware sent royal mail first class" but nothing has arrived yet (6 days for first class ?), has item actually been sent or has it gone  walkabout ?.
SORTED  Smiley
dick:green Title edited as per OPs request.
2 REPLIES 2
Smeaghoul
Dabbler
Posts: 19
Thanks: 1
Registered: ‎23-03-2016

Re: new fibre upgrade - no hardware yet

Sorted, hardware just arrived, no further response required. how can I delete this post ?
SpendLessTime
Hero
Posts: 3,000
Thanks: 928
Fixes: 86
Registered: ‎21-09-2009

Re: new fibre upgrade - no hardware yet

@smeaghoul
Posts are never deleted on the forum UNLESS they break the forum rules and the mods cannot just edit around the offending part.

It is for the best, as the history of the issue can be seen as can the solution, so it may be a help for others in the future.
Ex - Plusnet Customer (2009 - 2023) now with BT