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new customer and speed

aga84n
Newbie
Posts: 1
Registered: 04-03-2017

new customer and speed

Hi plusnet, can you check my line please. I live in new home close to fibre broadband exchange. My estimated line speed is 62-80 but im getting only 45-50 also upload is very low. Ping was 10 now is only 30-40. I use bt openreach modem and netgear n900 (connected to test socket) and cable to desktop. thanks