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my speed has decreased

rickie1223
Newbie
Posts: 2
Registered: 28-02-2017

my speed has decreased

please can you help. my line speed has dropped from 66mb to 41mb. ive tested it on a wired connection. thank you

2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 5,445
Thanks: 505
Fixes: 190
Registered: 01-01-2012

Re: my speed has decreased

Sorry to hear that.

Our tests are showing a external fault on your line so we'll get that raised for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
rickie1223
Newbie
Posts: 2
Registered: 28-02-2017

Re: my speed has decreased

thank you, thought it was abit strange