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moving house and halfway through contract

Posts: 1
Registered: ‎01-03-2021

moving house and halfway through contract

Signed up with Plusnet in August 2020 on an 18th Month Contract, still not had my rewards card, but thats another story, if they ever reply to my tweets.....


Anyway, I am moving in with my girlfriend as my landlord is selling my flat, she is already on a contract for broadband.

As I am part way through, do they just keep billing me monthly until the end of the contract or do they expect full payment of the remainder of the contract in one month?

Posts: 15,795
Thanks: 4,884
Fixes: 232
Registered: ‎24-02-2012

Re: moving house and halfway through contract

AFAIK, @granthar , you will need to cancel the phone-line and broadband, or else the next occupants of your flat will be able to carry on using it at your expense for the remainder of your contract - which is theft. Unfortunately you will have to pay the termination charges in a lump sum.