Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
lots of sites not downloading / timeout but speedtest normal
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: lots of sites not downloading / timeout but sp...
lots of sites not downloading / timeout but speedtest normal
15-02-2016 8:31 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Anyone else having this problem ?
Many sites will not download or very sluggish .Sites not downloading are various but include BBC, Some newspapers. ITV ,YouTube and Banks.
PN member pages extremely slow. Many sites timing out but some downloading normally. BT Speed test remains normal at 75/18 .
Problem started yesterday but continues today.
Is this issue widespread ? Could it be a DNS server problem ?
Edgeways
Many sites will not download or very sluggish .Sites not downloading are various but include BBC, Some newspapers. ITV ,YouTube and Banks.
PN member pages extremely slow. Many sites timing out but some downloading normally. BT Speed test remains normal at 75/18 .
Problem started yesterday but continues today.
Is this issue widespread ? Could it be a DNS server problem ?
Edgeways
Message 1 of 8
(1,197 Views)
7 REPLIES 7
Re: lots of sites not downloading / timeout but speedtest normal
15-02-2016 9:17 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: edgeways Could it be a DNS server problem ?
Plusnet say no, but if you change your DNS servers to Google's public ones for example your problem will be resolved. Make of that what you will.
Message 2 of 8
(841 Views)
Re: lots of sites not downloading / timeout but speedtest normal
15-02-2016 11:54 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Similar here. PlusNet's own sites are very responsive. Others are hit and miss with many just coming back dead or partly loading. Then at times it recovers but goes again. Was unsure if it's just me though as restarted PC and seemed okay for a bit.
Edit, hmm, it could be something to do with router update...
http://community.plus.net/forum/index.php/topic,148576.0.html
While checking if my connection was working I logged into the router and also noticed the firmware has been updated and same symptoms as that guy.
Edit, hmm, it could be something to do with router update...
http://community.plus.net/forum/index.php/topic,148576.0.html
While checking if my connection was working I logged into the router and also noticed the firmware has been updated and same symptoms as that guy.
Message 3 of 8
(841 Views)
Re: lots of sites not downloading / timeout but speedtest normal
15-02-2016 1:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Further to suggestion from Markusk (Thanks). I have accessed the routers GUI and immediately noticed changes. Firstly the opening screen is no longer the usual login screen but a different screen stating that the password is the serial number. Secondly the primary DNS seems to have changed. I have changed the DNS via windows to the recommended settings (212.159.13.49) and things appear to have returned to normal. I wonder has there been a router software upgrade done by PN that has caused these issues ?
Message 4 of 8
(841 Views)
Re: lots of sites not downloading / timeout but speedtest normal
15-02-2016 2:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Some problem here. I've raised a support ticket with PN
Message 5 of 8
(841 Views)
Re: lots of sites not downloading / timeout but speedtest normal
15-02-2016 3:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Only just noticed the other posts under the heading DNS issues?
I seem to have started a duplicate thread on this issue. Conclusions on both threads seem to be that router forced upgrade to blame ?
Hope PN get a grip of this and reverse any damage done.
I seem to have started a duplicate thread on this issue. Conclusions on both threads seem to be that router forced upgrade to blame ?
Hope PN get a grip of this and reverse any damage done.
Message 6 of 8
(841 Views)
Re: lots of sites not downloading / timeout but speedtest normal
15-02-2016 3:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Then you'll want to know that "Stephen Fry deletes Twitter account" is the most popular story on the BBC.
"In The Beginning Was The Word, And The Word Was Aardvark."
Message 7 of 8
(841 Views)
Re: lots of sites not downloading / timeout but speedtest normal
15-02-2016 5:01 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Moderator Note
Thread locked.
Please refer to this topic http://community.plus.net/forum/index.php/topic,148555.0.html
Thread locked.
Please refer to this topic http://community.plus.net/forum/index.php/topic,148555.0.html
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Message 8 of 8
(841 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: lots of sites not downloading / timeout but sp...