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loss of broadband connection

cj56
Newbie
Posts: 1
Registered: 31-12-2017

loss of broadband connection

I am lucky I think!,,

The BT fibre distribution box is less than 10metres from me. I get good speeds, however, every time it rains I loose connection, it has gone off 5 times today, each time it is off for about 5mins. Any ideas?

2 REPLIES
NSCOFFIELD
Grafter
Posts: 33
Fixes: 1
Registered: 20-02-2017

Re: loss of broadband connection

Could be rain is getting into the box and making connection damp.

Community Veteran
Posts: 1,457
Thanks: 235
Fixes: 31
Registered: 13-08-2015

Re: loss of broadband connection

Get it reported, chances are it will rain again, so why wait.