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line unstable?

Posts: 7
Registered: 19-03-2013

line unstable?

I recently upgraded to fibre unlimited and experienced 3 disconnections yesterday.


The orange light on the hub came on for a few minutes and then everything back to normal. However this is very disruptive, when downloading/streaming or trying to play competitive online games such as Hearthstone.


Could my line be checked please?

Plusnet Help Team
Plusnet Help Team
Posts: 12,763
Thanks: 108
Fixes: 32
Registered: 27-04-2007

Re: line unstable?

Hi there,


We can see a disconnection was logged around the time you posted but we're not seeing any issues since then.


If that becomes a problem I'd try following through the steps here:



If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team