line stats

[#1]

can you do a gea test so can see my line stats please having loads problems with latency and interleave

[#2]

Hi there,

Here you go:

Test Outcome	Pass
Test Outcome Code	GTC_FTTC_SERVICE_0000
Description	GEA service test completed and no fault found .
Main Fault Location	OK
Sync Status	In Sync
Downstream Speed	32.5 Mbps
Upstream Speed	6.9 Mbps
Appointment Required	N
Fault Report Advised	N
NTE Power Status	PowerOn
Voice Line Test Result	Pass
Bridge Tap	Not Detected
Radio Frequency Ingress	Not Detected
Repetitive Electrical Impulse Noise	Not Detected
Cross Talk	Not Detected
Estimated Line Length In Metres	969.4
Upstream Rate Assessment	Good
Downstream Rate Assessment	Reasonable
Interference Pattern	Regular Interference Observed Daily
Service Impact	No Impact Observed
Interference Duration Longest Occurrence	; 00:00 to 23:45
Interference Location	Customer Premise
Home Wiring Problem	Not Detected
Downstream Policing Discard Rate	0.0
Customer Traffic Level	Upstream and Downstream Traffic Detected
Technology	VDSL
Current 15Min Bin Retrains	0
Last 15Min Bin Retrains	0
Profile Name	0.128M-80M Downstream 3dB, Retransmission High - 0.128M-20M Upstream, Error Protection Off
Time Stamp	2017-09-06T13:15:00

Those syncs are what I'd expect based on the line estimates:

Featured Products	Downstream Line Rate(Mbps)		Upstream Line Rate(Mbps)		Downstream Handback Threshold(Mbps)	WBC FTTC Availability Date	WBC SOGEA Availability Date	WBC FTTC 18x2 Provide Availability	WBC FTTC 18x2 Sim Availability	Left in Jumper
	High	Low	High	Low
VDSL Range A (Clean)	40	30	7.5	5.5	27.4	Available	--	--	Yes	--

[#3]

Interference Location

Customer Premise

interference why is it saying its fine im a gamer cant game because of latency up and down really need fixing or im leaving

[#4]

What pings are you seeing? What game is it and are you connected via ethernet cable or wireless?

[#5]

i was using ethernet but swaped to wifi so i could plug direct in socket and wifi is not the problem because some days its been fine dsl stats shows errors low db and interleave 4 on a good day 25ms ping 30ms on bad day and battlefield 1 say network varation which means bad conection