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line speed dropped to 21 Mb Again!!

portreath75
Newbie
Posts: 3
Registered: 08-04-2016

line speed dropped to 21 Mb Again!!

Hi had this problem a few weeks ago where speed dropped and Plusnet reset something at your end,well now it's happened again.

Original posts:

https://community.plus.net/t5/Fibre-Broadband/line-speed-dropped-to-21-Mb/m-p/1337778#M39297

https://community.plus.net/t5/Fibre-Broadband/line-speed-dropped-to-21-Mb/m-p/1337892#M39310

 

Can whatever was done last time be done again?Have restarted/reset router and no change

Speed.PNG21DSL  Checker2.png

 

1 REPLY
Community Gaffer
Community Gaffer
Posts: 17,646
Thanks: 640
Fixes: 162
Registered: 05-04-2007

Re: line speed dropped to 21 Mb Again!!

Sorry that this flipped back again, there are 2 things we need to change on our side and previously only 1 of them had been adjusted. I've now fixed both so this shouldn't happen again.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff