line speed dropped to 21 Mb Again!!

[#1]

Hi had this problem a few weeks ago where speed dropped and Plusnet reset something at your end,well now it's happened again.

Original posts:

https://community.plus.net/t5/Fibre-Broadband/line-speed-dropped-to-21-Mb/m-p/1337778#M39297

https://community.plus.net/t5/Fibre-Broadband/line-speed-dropped-to-21-Mb/m-p/1337892#M39310

Can whatever was done last time be done again?Have restarted/reset router and no change

21

[#2]

Sorry that this flipped back again, there are 2 things we need to change on our side and previously only 1 of them had been adjusted. I've now fixed both so this shouldn't happen again.