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is this the right line speed ?

matty2k13
Grafter
Posts: 173
Thanks: 2
Registered: 03-06-2013

is this the right line speed ?

Current line speed:  73.4 Mb
6. Data rate: 20000 / 79995
7. Maximum data rate: 27254 / 80460
8. Noise margin: 9.5 / 6.6
9. Line attenuation: 0.0 / 10.5
10. Signal attenuation: 0.0 / 10.5
12 REPLIES
Community Veteran
Posts: 38,422
Thanks: 1,006
Fixes: 58
Registered: 15-06-2007

Re: is this the right line speed ?

Nope
Should be 77.4
matty2k13
Grafter
Posts: 173
Thanks: 2
Registered: 03-06-2013

Re: is this the right line speed ?

thanks jim, wont get changed till monday now tho ?
matty2k13
Grafter
Posts: 173
Thanks: 2
Registered: 03-06-2013

Re: is this the right line speed ?

should have a line speed of 77.4 on plusnet side but its only 73.4
Rich: at 11:00:54
Ok what's telling you it should be 77.4Mbps?
why is this person working for plusnet if they dont know what my line speed should be ?
matty2k13
Grafter
Posts: 173
Thanks: 2
Registered: 03-06-2013

Re: is this the right line speed ?

can a admin sort my linespeed out on monday please. Crazy
Community Veteran
Posts: 38,422
Thanks: 1,006
Fixes: 58
Registered: 15-06-2007

Re: is this the right line speed ?

why don't you phone in after doing a BT speed test - further diagnostics to check the IP profile
matty2k13
Grafter
Posts: 173
Thanks: 2
Registered: 03-06-2013

Re: is this the right line speed ?

Line speed on bt speed test says ip profile is 77.4mb. Will ring them in the morning
matty2k13
Grafter
Posts: 173
Thanks: 2
Registered: 03-06-2013

Re: is this the right line speed ?

Download speedachieved during the test was - 66.59 Mbps
For your connection, the acceptable range of speedsis 60 Mbps-77.43 Mbps .
Additional Information:
IP Profile for your line is - 77.43 Mbps

Upload speed achieved during the test was - 13.88Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
matty2k13
Grafter
Posts: 173
Thanks: 2
Registered: 03-06-2013

Re: is this the right line speed ?

Well didnt get time to ring over the weekend. So could a admin please update my current line speed. Thanks
Plusnet Staff
Plusnet Staff
Posts: 183
Thanks: 43
Fixes: 4
Registered: 29-04-2013

Re: is this the right line speed ?

Hi Matty,
I've sorted this for you this morning. Sorry for the delay.
matty2k13
Grafter
Posts: 173
Thanks: 2
Registered: 03-06-2013

Re: is this the right line speed ?

thanks, back up to 73.5mb Smiley
matty2k13
Grafter
Posts: 173
Thanks: 2
Registered: 03-06-2013

Re: is this the right line speed ?

sorry to post again but had a few power serges the other day and my line speed went back down, any chance you cold change it again please admin  Cry
Plusnet Staff
Plusnet Staff
Posts: 1,834
Thanks: 3
Registered: 24-07-2014

Re: is this the right line speed ?

I'm having a few problems testing your line. I've therefore changed the profile from our side which should reflect in a moment.
 Tony
 Plusnet Support