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is this correct

FIXED
andytay
Rising Star
Posts: 104
Thanks: 16
Registered: ‎17-05-2016

is this correct

 

Hi all,

I have just used ookla speed test and its showing my provider as BT? Isnt my Provider Plusnet or has ookla got it wrong?

 

4 REPLIES
Awwk
Hooked
Posts: 5
Thanks: 1
Registered: ‎15-06-2017

Re: is this correct

I had the same thing, but it changed to Plusnet after a couple of days

andytay
Rising Star
Posts: 104
Thanks: 16
Registered: ‎17-05-2016

Re: is this correct

 

Its not the first time i noticed it, the first time was a month ago when i moved to a new house.

Baldrick1
Seasoned Champion
Posts: 1,875
Thanks: 818
Fixes: 66
Registered: ‎30-06-2016

Re: is this correct

Fix

You're still with Plusnet. It's just that the IP address you're currently allocated was originally registered to BT.

Plusnet Help Team
Plusnet Help Team
Posts: 9,598
Thanks: 3,095
Fixes: 486
Registered: ‎21-04-2017

Re: is this correct

Pretty much what @Baldrick1 said.

There's nothing to worry about. Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team