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is this correct

FIXED
andytay
Rising Star
Posts: 95
Thanks: 15
Registered: 17-05-2016

is this correct

 

Hi all,

I have just used ookla speed test and its showing my provider as BT? Isnt my Provider Plusnet or has ookla got it wrong?

 

4 REPLIES
Awwk
Newbie
Posts: 3
Registered: 15-06-2017

Re: is this correct

I had the same thing, but it changed to Plusnet after a couple of days

andytay
Rising Star
Posts: 95
Thanks: 15
Registered: 17-05-2016

Re: is this correct

 

Its not the first time i noticed it, the first time was a month ago when i moved to a new house.

Baldrick1
Champion
Posts: 993
Thanks: 452
Fixes: 35
Registered: 30-06-2016

Re: is this correct

Fix

You're still with Plusnet. It's just that the IP address you're currently allocated was originally registered to BT.

Plusnet Help Team
Plusnet Help Team
Posts: 6,860
Thanks: 1,948
Fixes: 348
Registered: 21-04-2017

Re: is this correct

Pretty much what @Baldrick1 said.

There's nothing to worry about. Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team