is the plusnet router a paper weight?
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is the plusnet router a paper weight?
15-10-2014 9:28 AM
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Happened overnight, a day earlier than communicated.
Was working on a homehub 5, so no seperate modem used.
I got it working with plusnet by updating username etc.
The correspondence from plusnet refers to a engineer visit.
The supplied router from plusnet only works with a modem.
Will I get a visit today for a separate modem?
( I suspect not as order status text stated completed).
Without a separate modem, the plusnet router, that I paid to have posted, is effectively a paper weight.
Re: is the plusnet router a paper weight?
15-10-2014 9:50 AM
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however, as you were showing as a fibre migration rather than a new fibre install then the system assumes (incorrectly) that you would already have an openreach modem.
Re: is the plusnet router a paper weight?
15-10-2014 10:14 AM
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The plusnet router is unusable.
Perhaps they should send out stickers to rebadge the existing hub.
Re: is the plusnet router a paper weight?
15-10-2014 11:25 AM
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Re: is the plusnet router a paper weight?
15-10-2014 3:17 PM
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I'm looking in to this for you now and will be back in touch shortly.
Thanks
Re: is the plusnet router a paper weight?
15-10-2014 3:28 PM
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I have a TP Link which I could use but am sticking with the Plusnet freebe for the mo
To be is to do - Kant
do be do be do - Sinatra
Re: is the plusnet router a paper weight?
15-10-2014 9:04 PM
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Re: is the plusnet router a paper weight?
15-10-2014 10:02 PM
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Re: is the plusnet router a paper weight?
16-10-2014 7:50 AM
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the HH5 may not need a separate OR modem, but the PN supplied router does.
PN should be ensuring that all their FTTC customers have an OR modem.
Re: is the plusnet router a paper weight?
16-10-2014 3:25 PM
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I don't I have a load balancer so I just connect that to the VDSL kit and that does the PPPoE for me . I don't think I was missing the point more confirming the point made.
Re: is the plusnet router a paper weight?
16-10-2014 6:56 PM
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Re: is the plusnet router a paper weight?
16-10-2014 8:11 PM
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Re: is the plusnet router a paper weight?
17-10-2014 11:43 AM
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To confirm, if using a HH5, there is no need for an Openreach modem,
However notdodgy, if you would like us to arrange a modem to be sent you , so that you have the router/modem setup available as a precautionary measure , then don't hesitate to let me know, and I'll get one sent to you in the post
Regards
Matt
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