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is the a problem in York
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is the a problem in York
22-10-2019 5:31 PM
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hi there
im away from home and discovered I can't connect to any of the smart devices at home today
are there any issues with the york service
im away from home and discovered I can't connect to any of the smart devices at home today
are there any issues with the york service
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Re: is the a problem in York
22-10-2019 7:32 PM
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Hi @linuxgeek
I've taken a look for you.
There is no outage, no fault and I can see your circuit is in sync, there is just no PPP session.
Normally a reset kicks this back into play - is anyone at home to do this?
Thanks,
MoR
Re: is the a problem in York
22-10-2019 8:00 PM
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no unfortunately not
there is now way I can power cycle it remotely will just have to hope it recovers I guess
there is now way I can power cycle it remotely will just have to hope it recovers I guess
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Re: is the a problem in York
23-10-2019 9:30 AM
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Hi @linuxgeek, I'm sorry to hear that. If it's not back up by the time you're back home and you're having issues getting connected, please do let us know so that we can assist further.
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