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ip profile dropping

tonyt2764
Grafter
Posts: 33
Thanks: 1
Registered: ‎08-08-2014

ip profile dropping

as of 10 hours ago line seems to have disconnected  according to hub stats  my ip profile according to btw has dropped from 75.84 to 72.99 using hub 1 any ideas also noticed that the acceptable range of speeds is 40-72.35 mb  how come when im on fibre extra when speeds should be 60-80 mb 

 

6 REPLIES
etdsaunders
Pro
Posts: 240
Thanks: 32
Fixes: 7
Registered: ‎21-02-2016

Re: ip profile dropping

Hello,

The speed decrease could be crosstalk and this isn't something that plusnet can fix.

Plusnet fibre extra is upto 76mb, so there's no specific acceptable range it all depends on line state
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tonyt2764
Grafter
Posts: 33
Thanks: 1
Registered: ‎08-08-2014

Re: ip profile dropping

 not very good interpreting what this lot means can anyone else confirm that the figures look ok

1. Product name: Plusnet Hub
2. Serial number:  
3. Firmware version: Software version 4.7.5.1.83.8.217.1.1 Last updated Unknown
4. Board version: Plusnet Hub One
5. DSL uptime: 0 days, 12:23:01
6. Data rate: 19999 / 74745
7. Maximum data rate: 25886 / 78188
8. Noise margin: 15.3 / 6.3
9. Line attenuation: 18.3 / 15.1
10. Signal attenuation: 18.4 / 15.1
11. Data sent/received: 3.0 GB / 49.2 GB
12. Broadband username: username@plusdsl.net
13. 2.4 GHz Wireless network/SSID:  
14. 2.4 GHz Wireless connections: Enabled (802.11 b/g/n (up to 144 Mb/s))
15. 2.4 GHz Wireless security: WPA2
16. 2.4 GHz Wireless channel: Automatic (Smart Wireless)
17. 5 GHz Wireless network/SSID:  
18. 5 GHz Wireless connections: Enabled (802.11 a/n/ac (up to 1300 Mb/s))
19. 5 GHz Wireless security: WPA2
20. 5 GHz Wireless channel: Automatic (Smart Wireless)
21. Firewall: Default
22. MAC Address:  
23. Modulation: G.993.2 Annex B
24. Software variant: AA
25. Boot loader: 1.0.0

Moderator's note by Dick (Strat) Personal information removed from a public forum

SpendLessTime
Aspiring Hero
Posts: 2,844
Thanks: 844
Fixes: 82
Registered: ‎21-09-2009

Re: ip profile dropping

Well it means you have a very good link, in fact it is nearly as good as my FTTP link (that is Fibre Optic cable to the house).

 

Your actual download speed is 74,745Kbps or 74.6Mbps

Your actual upload speed is  19,999Kbps or 19.99Mbps

 

Mine on FTTP is download 75.6Mbps, upload 19.98Mbps

 

So your upload speed is better than that of my dedicated fibre optic cable! And your download speed is only 1Mbps less.

 

Sorry to be brutal with this, but that is a very good link and in excess of what most people on FTTC can get. There is nothing wrong with this line. The estimates on ordering are just that, a calculation which may be correct and will be altered as the line is used as the new usage data helps to correct it. Yours was pretty accurate.

tonyt2764
Grafter
Posts: 33
Thanks: 1
Registered: ‎08-08-2014

Re: ip profile dropping

so overall not a bad connection then i only hope it stays this way thanks for your input 

tonyt2764
Grafter
Posts: 33
Thanks: 1
Registered: ‎08-08-2014

Re: ip profile dropping

Moderator's note by Dick (Strat) Personal information removed from a public forum

 

sorry dick (strat) thought i had removed all relevant information 

SpendLessTime
Aspiring Hero
Posts: 2,844
Thanks: 844
Fixes: 82
Registered: ‎21-09-2009

Re: ip profile dropping

@tonyt2764

I hope it stays that way for you too. Smiley 

 

And there is nothing wrong with asking for help, sometimes text can be more abrupt than it is meant to be, honest gov.

 

It would be sensible to keep a watch on your line, I still do after 3 years on mine and it does help to understand if an issue arises when you know what the norm should be.

 

Anyway, enjoy the speed because after a while you'll forget what the old speeds were like and even this will feel slow Wink