ip profile changed

[#1]

Im now getting a massive 19999 when I was two months ago getting twice that

Iv had a enginer visit apperntly no faults

Im currently paying for a service which latley is unfit for the purpose..

[#2]

Hi, Sorry to see you're having problems with your connection. I can see you had a fault open in July/August and this closed when we requested a follow-up engineer visit but didn't receive a reply.

As the speeds are still low it's likely to require an engineer visit to correct the issue. I'll get the new fault ticket picked up asap.

[#3]

Ok tx chris .the problem had fixed itself but seems to of gotten worse latley .

My speeds would be a lot better if i was connected to the fibre box 10 feet over the road instead of using the one about a mile away,but there is not much you can do about that I suppose bt had some logic there ..

[#4]

No reply since thursday on my ticket?..