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internet speed slow and intermittant

so33a
Newbie
Posts: 1
Registered: ‎27-04-2020

internet speed slow and intermittant

hi

for the past week my internet speed is below the promised minimum and is also very intermittant.

for example: when browsing either webpages do not load and i have to refresh or select 'try again'. when they do load the speed is very slow.

i have reset my router, as advised on the plusnet website. i tried calling tech support, but was directed to post on here.

i would be grateful for prompt resolution for this issue.

kind regards

1 REPLY 1
WillF
Plusnet Help Team
Plusnet Help Team
Posts: 218
Thanks: 52
Fixes: 21
Registered: ‎31-03-2020

Re: internet speed slow and intermittant

Hi @so33a, I have checked the account for you and sent an email with some further information on there. Feel free to reply to us through there. Thanks.

If this post resolved your issue please click the 'This fixed my problem' button
 Will
 Plusnet Help Team