interleaving request

[#1]

Hi,
I recently had a couple of issues with the power in my house which have now been resolved.  Due to the connection going up and down a bit, it looks like interleaving might be on, could this be checked, and if it's on could it be switched off?
Plusnet Username = nijgreen
Thanks
Tom

[#2]

If it's fibre broadband then no. PlusNet have no control over it. Interleaving will be removed as/when/if DLM thinks your line has been good for long enough. That can take anything up to two or three weeks.

[#3]

Hi all,
It's a fibre account meaning we're unable to do that I'm afraid as the line management is entirely automated.