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iPad mini 3 connection issues

Psalliss
Grafter
Posts: 43
Registered: ‎18-01-2015

iPad mini 3 connection issues

Just had fibre fitted today and all seems good on hub 5 but every now and again the Internet stops working until I turn wifi off on the pad and then back on. The wifi icon remains on permanently so bit confused as to what issue is. Has anyone got any ideas..?
6 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,651
Thanks: 262
Fixes: 76
Registered: ‎27-04-2007

Re: iPad mini 3 connection issues

Hi Psalliss,
I've just been googling this and found a few posts on Apple forums where others had the same issue after updating to OS8 recently.
Resetting the network settings (under settings, general, then reset) should hopefully sort that for you.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Psalliss
Grafter
Posts: 43
Registered: ‎18-01-2015

Re: iPad mini 3 connection issues

Thanks I'll give it a go.
Moderator
Moderator
Posts: 19,038
Thanks: 2,088
Fixes: 311
Registered: ‎11-01-2008

Re: iPad mini 3 connection issues

Have you upgraded to iOS 8.0.3, that has some Wifi fixes in I believe

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Psalliss
Grafter
Posts: 43
Registered: ‎18-01-2015

Re: iPad mini 3 connection issues

Yes latest iOS installed. Done it a few times and just turn wifi switch off and back on on iPad and seems to sort it. I'm wondering if it's losing connection when trying to switch between 2.4 and 5.0 ghz. May try manually connecting via 5gh and changing ssid name on the router so can manually select
Joshc
Grafter
Posts: 167
Registered: ‎23-12-2014

Re: iPad mini 3 connection issues

Good evening,
I thought I would jump in on this, as my wife bugged me with this this exact same issue the other night, right in the middle of silent witness!
Connecting via 5gh and changing the ssid so that you can manually select, is the route I went down seem to do the trick.
Smiley
Psalliss
Grafter
Posts: 43
Registered: ‎18-01-2015

Re: iPad mini 3 connection issues

Thanks that's what I think I'm going to do. I presume 5ghz is the best option for iPad and most latest wifi gadgets