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how to find badwith hogs

amandashannon66
Dabbler
Posts: 18
Registered: ‎13-02-2019

how to find badwith hogs

I am on fibre extra but only getting 37 mb. My latency is very bad and I have singled it out to be a bandwith problem, is there anyway how I can find out what is using up bandwith on a single computer?

2 REPLIES 2
Baldrick1
Seasoned Hero
Posts: 5,989
Thanks: 2,648
Fixes: 177
Registered: ‎30-06-2016

Re: how to find badwith hogs

You don’t say what operating system you are using. If it’s Windows then open the task manager by pressing the control, alt and delete keys at the same time. If you go through the screens you can see if there is network activity and what resources are actively running.

 You may be receiving the latest Windows update.

It’s possible of course that your speed has dropped   because of a problem with your broadband connection. What makes you so sure that it’s your computer responsible for the slowdown?

22over7
Rising Star
Posts: 76
Thanks: 21
Registered: ‎07-04-2016

Re: how to find badwith hogs

I sympathise.

1.  One issue is the rate your connection to the exchange can go at.  Does "Fibre extra" mean up to 80/20 or up to 40/10 or something else?

Do you have some way of determining you "sync rate", or "line rate", or whatever Plusnet call it, like from your modem/router to Openreach's network?

2. What do you mean by "getting only 37 mb"?  Does that mean by a speedtest, from a particular computer? All computers? By  Wi-fi or ethernet?  I appreciate you say you've singled it out. So, cutting out a lot of other questions,...

3. It can be very difficult to tell what in your house is using all the bandwidth available to you. You may be able to tell by doing a lot of geeky things with the equipment your house, but, bottom-line, the  first thing I would advise, if you are sure the issue must be some  computer/tablet/fire-stick/tablet/phone, is just to try turning things off, for a few hours, one after another, using any means available to you to see if that improves things.  I have been through a similar exercise. I am retired, and have plenty of time. It is quite astonishing how much internet traffic is caused by a tiny dongle stuck into a HDMI port in you telly. Or some innocent looking tablet.  (I might mention "tcpdump", for your googling pleasure.) You can spend a long time and brain-cells getting to the bottom of it. In my case, after several weeks investigations into things I never wanted to know about, turned out to be several devices in my house overloading an elderly router. Solved by spending money on a new one. Your problem may be completely different.

So, not necessarily an "outside the house" (Plusnet/Openreach), or even "inside the house" (your gear) problem. But either. Or both. If it is inside the house, then depending on your gadgetry, you have to expend quite some energy, time, and brain-cells learning how to look into each gadget's bandwidth consumption, depending on it's operating system/hardware and so on. Google is your friend. Or pay someone you trust, with beer or folding-money to advise you.