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how do i check my modem software is upto date
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- Re: how do i check my modem software is upto date
how do i check my modem software is upto date
02-01-2015 4:02 PM
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as the title says how do i check if my fibre modem has the latest software/firmware installed modem is an open reach one
Message 1 of 9
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Re: how do i check my modem software is upto date
02-01-2015 4:15 PM
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I think it tells us when we do a line test if the firmware needs updating. Give me 5 minutes to run a test.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 2 of 9
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Re: how do i check my modem software is upto date
02-01-2015 4:18 PM
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The test hasn't completed correctly, but the modem should have the latest firmware on. If you want to double check that it does, I beleive it updates on a reconnection, so you can perform a single power off/on and it should be fine.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 3 of 9
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Re: how do i check my modem software is upto date
02-01-2015 4:24 PM
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hi chris thanks for quick reply by the fact that the line test did not complete properly does that indicate that i may have a problem somewhere
dick:quote
dick:quote
Message 4 of 9
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Re: how do i check my modem software is upto date
02-01-2015 4:28 PM
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Not always, it might just be because we're still finalising the order. I wouldn't worry too much unless you start to have issues with the service.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 5 of 9
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Re: how do i check my modem software is upto date
02-01-2015 4:31 PM
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the only problem i have with my service at the moment are slow loading pages but looking at some of the other threads on the subject of slow loading pages im not the only one
Message 6 of 9
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Re: how do i check my modem software is upto date
02-01-2015 4:35 PM
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I would like to ask if this modem update is realy needed because since having my line sorted out my connection has been very very very stable no d/c or drops but the internal test that was done says i need to update the modem.
As my line has been working like it should for over 473 hours i refuse to turn the modem off incase my profile messes up.
As my line has been working like it should for over 473 hours i refuse to turn the modem off incase my profile messes up.
Message 7 of 9
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Re: how do i check my modem software is upto date
05-01-2015 12:00 AM
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Unless you have the Huawei (HG612) BT modem & flashed it with a hacked version of the firmware then your modem will at some point have it's firmware upgraded remotely by BT if it hasn't already been upgraded as the last firmware upgrade as far as I'm aware of was last year several months ago
Message 8 of 9
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Re: how do i check my modem software is upto date
05-01-2015 10:30 AM
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Message 9 of 9
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