getting test run right now
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getting test run right now
29-09-2017 10:58 AM
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hi
my line has had drop outs for some time now
right now my snr is down to 2db and bouncing about
can plusnet get a test run right now to see if it picks anything up
i know soon it will drop the connection
quiet line test shows nada
Re: getting test run right now
29-09-2017 10:59 AM
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also can someone poke the support team as they have not done anything since the btw engineer visit days ago now...
Re: getting test run right now
29-09-2017 11:01 AM
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note that once the connection resets it will go back to a stable 3.2db snr, so a test now might pick something up, although i still suspect the dlm software
Re: getting test run right now
29-09-2017 11:04 AM
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You will be very lucky if you get a quick staff response on the forum, they seem to be thin on the ground also you wont get a quick response on the phone or chat so basically it's not going to happen.
Re: getting test run right now
29-09-2017 11:07 AM
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yes indeed, to be honest quite irritated by plusnet, they put me in jeopardy of paying £65 for btw to come and check the line and then when it predictably shows nothing they do not respond or update me in anyway
for some of us £65 is a lot of money
btw man said they would do a 24 hour test, but doesn't seem to be the case
Re: getting test run right now
29-09-2017 11:08 AM
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out of interest is anyone else on a 3db snr profile?
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