gea test to see how things are going

[#1]

thanks and ok i have read the post and have replied myself thanks A.J

[#2]

Thanks for the heads up.

I've read what you've wrote. Let us know how it goes over the next few days.

[#3]

hi can u nudge my line up please since paying for a static ip address the threwput has gone down to in the 60s so can u possibly nudge this up for me please thanyou other than that the line has been performing ok

[#4]

I've nudged the profile up for you now, but it's very likely it'll go back down to the correct level by itself.

[#5]

anyone know why my snr goes as low as it does when normally it sits at 6.3

5. DSL uptime:	0 days, 07:19:30
6. Data rate:	20000 / 77946
7. Maximum data rate:	26889 / 76721
8. Noise margin:	9.0 / 5.6
9. Line attenuation:	17.0 / 14.0
10. Signal attenuation:	16.9 / 14.0
11. Data sent/received:	224.8 MB / 6.5 GB

[#6]

Our tests aren't showing any issues.

Is this affecting your service?

[#7]

nope none for now just wondered why it was going so low as it didnt normaly

[#8]

Ah fair. No worries.

[#9]

does the static ip effect any threwput issues or maximum speeds as i have seen this before on these forums if so can this be adjusted to the maximum plusnet offer please thanks

[#10]

A static IP will only affect your throughput if the connection profile on your account is set lower than your IP profile. I can see the connection profile is already set at the maximum of 78mbps.

[#11]

ok so what threwput should that give over a wired connection and also why isnt it set to 80 meg threwput?

cheers mate

[#12]

It won't give any more throughput than what your router is in sync at I'm afraid.

[#13]

my threwput turned to [-Censored-] again can u match my profile to my sync speed please as it cant be right

always happens and even more so on static ip why cant profiles be locked so they dont change shouldnt have to ask for threwput to be matched to sync rate my threwput is 68 i usually get 74 can u sort this please

5. DSL uptime:	0 days, 00:17:53
6. Data rate:	20000 / 77938
7. Maximum data rate:	28522 / 78283
8. Noise margin:	9.9 / 6.1
9. Line attenuation:	18.9 / 13.7
10. Signal attenuation:	18.7 / 13.7

[#14]

also can i have a upto date gea test please thanks

[#15]

Sorry to hear this. Do you mind me asking if you're actually experience any performance issues apart from the very small decrease in speed you're seeing?

With regards to the connection profile on your account this is set correctly for your sync rate. 

As requested, here is a copy of our testing:

Test Outcome	Pass
Test Outcome Code	GTC_FTTC_SERVICE_0000
Description	GEA service test completed and no fault found .
Main Fault Location	OK
Sync Status	In Sync
Downstream Speed	74.2 Mbps
Upstream Speed	20.0 Mbps
Appointment Required	N
Fault Report Advised	N
NTE Power Status	PowerOn
Voice Line Test Result	Pass
Bridge Tap	Not Detected
Radio Frequency Ingress	Not Detected
Repetitive Electrical Impulse Noise	Not Detected
Cross Talk	Not Detected
Estimated Line Length In Metres	339.1
Upstream Rate Assessment	Very Good
Downstream Rate Assessment	Reasonable
Interference Pattern	Regular Interference Observed on Weekends
Service Impact	Retrains Observed
Interference Duration Longest Occurrence	From 22:15 to 22:30
Interference Location	Unknown
Home Wiring Problem	Not Detected
Downstream Policing Discard Rate	0.0
Customer Traffic Level	Upstream and Downstream Traffic Detected
Technology	VDSL
Profile Name	0.128M-80M Downstream, Error Protection Off - 0.128M-20M Upstream, Error Protection Off
Time Stamp	2019-01-01T08:30:00

Parameters	MIN	MAX	AVG
Down Stream Line Rate	73.7 Mbps	78.2 Mbps	75.1 Mbps
Up Stream Line Rate	20.0 Mbps	20.0 Mbps	20.0 Mbps
Up Time	678.0 Sec	900.0 Sec	898.8 Sec
Retrains	0.0	1.0	0.0

Current and Last 15 Minute Bin Performance
Parameters	Last Traffic Count(Upto 15 mins)	Current Traffic Count(Upto 15 mins)
Start Time Stamp	2019-01-14T08:04:25.532+00:00	2019-01-14T08:19:25.532+00:00
Ingress Code Violation	0	74
Egress Code Violation	0	0
Errored Seconds	4	2
Severely Errored Seconds	0	0
Unavailable Seconds	0	0