gateway woes

[#1]

I keep getting connected to pcl bng 02 and finding that pings are not as good and streaming on netflix is buffering at times.
Is there a balancing issue as the stats on the graph seem to show more users on this gateway than the others?
http://www.plus.net/support/service/network_performance/broadband_bandwidth_usage.shtml

[#2]

That's very odd, I hope my fibre don't drop now. Hopefully plusnet will respond to why everyone seems to be connected to that gateway?
Something's obviously broken

[#3]

Yes, since posting the graph appears to have gone up a substantial amount.
Is there someone from Plusnet who could maybe take a look?

[#4]

The differing latency across the gateways i suspect is down to the endpoint that you are connected to i have seen upto 8-9ms more on some gateways again this maybe endpoint related  as I'm sure that some that had a higher latency  recently where providing a normal low level several months ago

[#5]

I know the team monitor the balance across the gateways throughout the day, but I'll give them a prod anyway.

[#6]

I've asked the question and the graph you're looking at may look like it's got more users connected as it actually has more endpoints connecting in to it!

[#7]

Thanks for checking Chris. 
I was a bit suspicious of the gateway as that seemed to be the common factor in change of latency and the interruptions on netflix.

[#8]

The connection has been fine the last few days.
Thanks for the help and advice!

[#9]

Slightly off topic, but why do our connections to gateways change?
A couple of days ago i was virtually at the top of the list (least connected) and today I'm virtually at the bottom?
After a Speedtest, speeds are still consistent though, but pings have increased a bit.

[#10]

Last night my mate and I had a problem with webcam buffering and slow moving. Never have that problem before. As we both on Plusnet. I do believe it was Plusnet's end cause the problem on gateway. The webcam slow was the same on Windows 7 and try on Linux Mint 17.1. So, it not computer at all.
Will check again tonight if the problem still the same!  

[#11]

@goldenfibre - what service was you using to video? skype?