ftp connection dropping

[#1]

hi,

Is there anything specific i need to do to ensure a problem-free ftp connection to my websites?

I have spoken with my host and they believe it a problem with Filezilla or the connection.

I have set-up a ping-t to my host which remains stable although in their logs they are seeing:

May 17 21:16:33 gsh24 pure-ftpd: (mywebsite@x.x.x.x) [INFO] Logout.
May 17 21:16:33 gsh24 pure-ftpd: (?@X.X.X.X) [INFO] New connection from X.X.X.X
May 17 21:16:53 gsh24 pure-ftpd: (?@x.x.x.x) [INFO] Logout.
May 17 21:16:53 gsh24 pure-ftpd: (?@x.x.x.x) [INFO] New connection from X.X.X.X
May 17 21:17:13 gsh24 pure-ftpd: (?@x.x.x.x) [INFO] Logout.
May 17 21:17:13 gsh24 pure-ftpd: (?@x.x.x.x) [INFO] New connection from X.X.X.X
May 17 21:17:33 gsh24 pure-ftpd: (?@x.x.x.x) [INFO] Logout.

Error inside Filezilla:

"ECONNABORTED - Connection aborted"

Thanks for reading!

[#2]

hi.

hope you are well.

Any suggestions on this? I have seen another thread and checked the Plusnet Firewall within the member centre (and that is off). 

Cheers 🍻

[#3 · Accepted solution]

Have you tried another FTP client ?

The log doesn't make any sense, pinging a device will not open, or close, an FTP session. 

Looks like you were logged in at the time and hit a 20 min inactive timeout..

[#4]

Thanks @Champnet 

I tried WinSCP and it is working fine. The reason i mentioned the ping -t was so i could see if the connection was dropping at just before the error message although it wasn't. My webhost said there were no issues their end.

Thanks for posting.