frequent disconnections since switching to fibre
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frequent disconnections since switching to fibre
13-05-2020 8:04 PM
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Hello,
My connection has been upgraded from regular adsl to fibre recently.
Unfortunately, I'm getting many disconnections, router starts blinking orange. Sometimes multiple an hour, it's making remote work very difficult.
This wasn't an issue with the previous router/connection ( also plusnet).
I'm directly connected to the router, via ethernet.
If there's anything I can do, I have read the broadband problem page, but no short term solutions.
Best,
-pk
Re: frequent disconnections since switching to fibre
14-05-2020 5:06 PM
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@patrick1976 Hello there It might have something to do with your upgrade order wasn't completed until around noon today, please monitor your connection and if after 10 days (your line training period) you still have connection problems then get in touch again
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