cancel
Showing results for 
Search instead for 
Did you mean: 

fibre user with reduced up load dropped to 2mb

FIXED
dparr1959
Dabbler
Posts: 20
Thanks: 2
Registered: 27-05-2015

fibre user with reduced up load dropped to 2mb

I was getting 38 down and around 11mb up

now the upload speed has dropped to 2mb

Bt performance test confirms it and my contract start date was in May 2015

WHY ?

 

3 REPLIES
gofaster
Rising Star
Posts: 367
Thanks: 12
Registered: 01-08-2007

Re: fibre user with reduced up load dropped to 2mb

Sounds similar to this Upstream-now-appears-to-be-capped-at-2-Mb

But that says that 40/20 was still sold until June 2015

 

Plusnet Help Team
Plusnet Help Team
Posts: 5,623
Thanks: 531
Fixes: 204
Registered: 01-01-2012

Re: fibre user with reduced up load dropped to 2mb

Fix

I'm just looking into this for you.

[EDIT]

Your speeds should increase from tomorrow.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
dparr1959
Dabbler
Posts: 20
Thanks: 2
Registered: 27-05-2015

Re: fibre user with reduced up load dropped to 2mb

Thank You Matthew

All Ok Now

 

David