fibre not working AGAIN
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fibre not working AGAIN
27-01-2019 9:05 AM
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Well have been with plusnet for 2 months and well where do i start ,
superfast fibre should be super mega slow really , So this morning i find that yet again no connection ,
To say 1 Very Unhappy customer would be an understatement , Ive rang up ,Ive sent messages and still not sorted out ,
Must be bad when i have to tether my phone to even get on the net to do my work ,
WHAT A SHOWER OF [-Censored-] PLUSNET IS .
Re: fibre not working AGAIN
27-01-2019 6:08 PM
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Sorry to hear that.
Unfortunately it looks like you were affected by a major service outage on our suppliers network last night. Testing your line now is showing congestion at the exchange so I'd get that reported to us at http://faults.plus.net
If you can let us know over here once you've raised the fault, we'll make sure this is progressed with our suppliers.
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