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fibre broadband

FIXED
karln
Grafter
Posts: 33
Fixes: 2
Registered: 05-09-2016

fibre broadband

Hi,

Is there anyone on here who can check when my fibre broadband service will be up and running please?

Cheers

Karl.

3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 4,253
Thanks: 886
Fixes: 180
Registered: 25-03-2015

Re: fibre broadband

Hi @karln,

 

Looks like your fibre order is due to complete on 02/11/16.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team
karln
Grafter
Posts: 33
Fixes: 2
Registered: 05-09-2016

Re: fibre broadband

Cool, Cheer HarryB

I take it they should text or email me to say it is now live?

Plusnet Help Team
Plusnet Help Team
Posts: 4,253
Thanks: 886
Fixes: 180
Registered: 25-03-2015

Re: fibre broadband

Fix

Unfortunately not as the account has already switched to a fibre account.

 

If you're already connected with the Hub One, you should start getting the higher speeds as soon as the order completes.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team