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fibre broadband so slow it doesnt register on speed checker

Newbie
Posts: 1
Registered: ‎01-05-2020

fibre broadband so slow it doesnt register on speed checker

Hi upgraded recently to faster fibre broadband. Speed did not improve. Do I need a new router? I have had this for some years now.

Currently the speed is so slow it won't register any numbers on speed checkers. What is the problem please?