fiber router keeps going to flashing orenge , no house phone no diel tone

[#1]

hi my fiber router keeps going to flashing orenge , also ihave no house phone no dile tone for long time now , i have checked all the leads and used my next doors phone still no luck , the house phone is new but the router going off as bean happeing over meny years even with difrent isp iam really fed up with it all i defo need a enginer out to sort it out 

[#2 · Accepted solution]

Hi @wayne43,

I've tested your line and you have an unbalanced cable fault so I've raised this to Openreach to resolve. We should have an update in 48 hours. 

I can see your connection has also been dropping. Normally we'd suggest this is a result of the phone fault, but as you've noted you've had dropping connection problems for some time we may need to raise a broadband fault once the above phone fault is 'resolved'.

[#3]

all fix now by the bt enginer thanks for fixing it

[#4]

Glad to hear that @wayne43,

Let us know if anything changes.