when i joined plusnet had a possible speed of 60ish meg now im at 47 with estimated 39mb is there something wrong here? should i just go for the lower end product as im not happy? if im in contract can i renegotiate my deal or do i have to just get a MAC to go elsewhere im aware i can do that even in contract, do i need a MAC to leave Plusnet as there are far better deals available?
From looking at your connection history you've never achieved above 47mbps and testing isn't showing any issues. If you want to re-negotiate your deal I'd recommend speaking with our Customer Options Team on 0800 013 2632 or 0330 123 9197.
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