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estimated speed well dropped from original sugeestion

Boodz85
Grafter
Posts: 49
Registered: 06-02-2013

estimated speed well dropped from original sugeestion

when i joined plusnet  had a possible speed of 60ish meg now im at 47 with estimated 39mb is there something wrong here? should i just go for the lower end product as im not happy?
if im in contract can i renegotiate my deal or do i have to just get a MAC to go elsewhere im aware i can do that even in contract, do i need a MAC to leave Plusnet as there are far better deals availableHuh?
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 5,056
Thanks: 445
Fixes: 161
Registered: 01-01-2012

Re: estimated speed well dropped from original sugeestion

From looking at your connection history you've never achieved above 47mbps and testing isn't showing any issues.
If you want to re-negotiate your deal I'd recommend speaking with our Customer Options Team on 0800 013 2632 or 0330 123 9197.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team