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download 2mbps?

rossmcfarlane
Newbie
Posts: 1
Registered: 18-01-2016

download 2mbps?

Hi there.
Connected my plusnet hub one today and have been receiving 2MBps download speed and the upload speed started at 1MBps but has slowly climbed to 16MBps throughout the day but download speed has remained the same.
strange thing is that in the hub manager it says downstream is 50MBps and upstream is 16MBps.
Any clue whats happening? Fibre is available in my area and openreach has sorted it all on my end, new phone socket, switching line over to fibre in my cabinet etc
Everything is connected properly on the router. Dunno why I'm getting the same download speed as my previous package.
any insights would be appreciated
2 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: download 2mbps?

try current line speed - see my sig
Community Gaffer
Community Gaffer
Posts: 17,650
Thanks: 642
Fixes: 162
Registered: 05-04-2007

Re: download 2mbps?

It's all set correctly on our side. Can you run the BT Speedtest and do the further diagnostics after the first test: http://speedtest.btwholesale.com/
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff