downgrade to 40 meg service
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- Re: downgrade to 40 meg service
downgrade to 40 meg service
22-02-2015 8:03 AM
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Re: downgrade to 40 meg service
22-02-2015 8:48 AM
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Estimated line speed:
39Mb (Download speed could vary depending on line conditions. Estimates are the maximum speeds that your phone line can support. These speeds are dependent on the package you choose.) - Checked on 2015-02-22 07:36:26
Current line speed:
51.4 Mb
so are plusnet estimating that its going to get worse.
Re: downgrade to 40 meg service
22-02-2015 8:54 AM
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Not quite sure how they work it out but I suspect I'm getting somewhere inbetween. I'm sure a member of staff will be along and clarify the situation.
Re: downgrade to 40 meg service
22-02-2015 9:26 AM
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the guy on the phone doesnt now why the estimated line speed has dropped overnight from 48 to 39.
Re: downgrade to 40 meg service
22-02-2015 9:35 AM
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It's worth Plusnet doing a line check to see if they can see any clear faults.
Re: downgrade to 40 meg service
22-02-2015 9:42 AM
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the fibre only went live in our village 1 year ago and i know the other cabnet not ours was over subscribed not long ago and they had to stop taking orders so maybe this is the problem with the cab we are on, when your max is 1.5 meg everyone wants fibre.
Re: downgrade to 40 meg service
22-02-2015 9:48 AM
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Quote from: AndyH The estimates change because your line is continually being monitored by DLM. If your line suddenly sees a change in performance, this will be reflected in the estimates several days later.
It's worth Plusnet doing a line check to see if they can see any clear faults.
thanks andy h the tech guy said he had checked everything nothing can be done no disconnects in last 20 days he said its probably due to more people subscribing to fibre.
Re: downgrade to 40 meg service
22-02-2015 9:55 AM
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If your speeds have dropped a lot lower than your estimate, they should be able to look into why this is the case. Sometimes there may be an issue picked up.
Re: downgrade to 40 meg service
22-02-2015 10:17 AM
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Download speedachieved during the test was - 45.24 Mbps
For your connection, the acceptable range of speedsis 32.56 Mbps-46.52 Mbps .
Additional Information:
IP Profile for your line is - 46.52 Mbps
Re: downgrade to 40 meg service
22-02-2015 12:47 PM
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It differs from person to person, i have had Fibre for 2 years now, i got a original estimate of 66 meg and i am syncing at 77.47, the estimate is still 66.
Re: downgrade to 40 meg service
22-02-2015 7:26 PM
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Re: downgrade to 40 meg service
08-03-2015 8:45 AM
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was 51.4 now Current line speed of 45.2 Mb, download speed is 42 wired
Re: downgrade to 40 meg service
11-03-2015 1:11 PM
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Ping times are increasing, have done every day for a fortnight, I guess that could indicate a fault, or tell a techie where to look.
PlusNet suggested that switching to the lesser service might be beneficial as that's where the speed drops to, but would that simply mean seeing those speeds drop by the same proportion, or is the lower standard more stable?
PlusNet suggest a 40/20 service. Would this be limited to 40 up and 20 down, or would this be a bottom line, with faster possible/likely?
I'd just like a stable, reliable, fast connection. Wouldn't we all!!
Re: downgrade to 40 meg service
11-03-2015 1:25 PM
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To be is to do - Kant
do be do be do - Sinatra
Re: downgrade to 40 meg service
11-03-2015 3:21 PM
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The only thing to bear in mind is that it resets the clock ie it's a new 18-month contract.
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