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disconnections

armanes
Newbie
Posts: 3
Thanks: 2
Registered: 16-10-2016

disconnections

Dear All,

 

I get disconnected, for a few seconds, for at least once or two times per hour. This makes all my VNC connections to disconnect, and all the works interrupted. The phone line seems to be fine. Also this does not seem to be a wireless issue, because at the same time the colour of the fibre-broadband router changes from blue to orange.  My username is armanes

 

Thanks

4 REPLIES
Bean
Hooked
Posts: 6
Thanks: 2
Registered: 13-11-2016

Re: disconnections

Hi I think you will find this is a standard PlusNet service you are getting!!

geek26
Aspiring Pro
Posts: 192
Thanks: 31
Fixes: 2
Registered: 20-08-2016

Re: disconnections

Hi if your confident that it is not a wireless issues and it's defiantly the connection dropping please raise a fault at faults.plus.net

James

Plusnet Staff
Plusnet Staff
Posts: 17,641
Thanks: 535
Fixes: 159
Registered: 05-04-2007

Re: disconnections

Hi there,

 

It looks like this was pretty bad on Saturday evening but is fine now, let us know if you have any further issues.

 

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
armanes
Newbie
Posts: 3
Thanks: 2
Registered: 16-10-2016

Re: disconnections

Chris,

 @Chris

One month on, I am still experiencing the same problem (which is completely random). Can you double check ASAP?

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