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long suffering user - router apparently disconnecting approx. same time every day (13:15). Too busy with life to do anything about it until now but, in hindsight, I've probably lost a considerable chunk of my life to manually reconnecting each day.
Very grateful for any advice
Sorry to hear you've been struggling with your connection dropping.
Line tests are showing a potential fault at the exchange, so I've got that reported through to our suppliers now for further investigation over the next few days. Let us know how it goes.