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constant DNS issues tonight

mathewlisett
Grafter
Posts: 127
Registered: 01-06-2011

constant DNS issues tonight

this reminds me when plusnet had major server issues about 2 years ago (we had only just got an fiber upgrade).

 

at times ive got connection then it drops with dns issues and then suddenly sites and google spring back to life and its happening with all browsers.

9 REPLIES
OryxCallotis
Dabbler
Posts: 23
Thanks: 2
Registered: 31-07-2016

Re: constant DNS issues tonight

Had this too for a bit the past hour or so.

Community Gaffer
Community Gaffer
Posts: 5,267
Thanks: 573
Fixes: 5
Registered: 04-04-2007

Re: constant DNS issues tonight

I presume you are using Plusnet's DNS and not another?  Did it start working ok later or are you still having problems?

Kelly Dorset
Broadband Service Manager
Community Gaffer
Community Gaffer
Posts: 5,267
Thanks: 573
Fixes: 5
Registered: 04-04-2007

Re: constant DNS issues tonight

Also worth check if you were affected by this BT maintenance:

https://status.zen.co.uk/broadband/maintenance-outage-details.aspx?reference=16401897

 

 

Kelly Dorset
Broadband Service Manager
mathewlisett
Grafter
Posts: 127
Registered: 01-06-2011

Re: constant DNS issues tonight

Plusnet dns

Still an issue

The link you provided does have our code
Community Gaffer
Community Gaffer
Posts: 5,267
Thanks: 573
Fixes: 5
Registered: 04-04-2007

Re: constant DNS issues tonight

The maintenance should have been completed by now.  Sad

 

Have you tried restarted your router yet?

Kelly Dorset
Broadband Service Manager
mathewlisett
Grafter
Posts: 127
Registered: 01-06-2011

Re: constant DNS issues tonight

 i wish however that when they have maintenance due to be done, that the email etc and state whats likely to happen so that we dont end up guess and filling fault reports 

Community Gaffer
Community Gaffer
Posts: 5,267
Thanks: 573
Fixes: 5
Registered: 04-04-2007

Re: constant DNS issues tonight

Have you filled out a fault report yet?

Kelly Dorset
Broadband Service Manager
mathewlisett
Grafter
Posts: 127
Registered: 01-06-2011

Re: constant DNS issues tonight

well i logged into the site to file one as it was happening last night  via my mobile, but as soon as i signed in it just jumped to "your fault has now been reported" and i hadnt even filed anything at that point, all i had done is sign in

Community Gaffer
Community Gaffer
Posts: 5,267
Thanks: 573
Fixes: 5
Registered: 04-04-2007

Re: constant DNS issues tonight

I can see you have a fault already raised, but it's an older one.  Might be worth you updating on that ticket from your mobile if you can, or calling in.

Kelly Dorset
Broadband Service Manager