constant DNS issues tonight
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constant DNS issues tonight
20-06-2017 4:08 AM
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this reminds me when plusnet had major server issues about 2 years ago (we had only just got an fiber upgrade).
at times ive got connection then it drops with dns issues and then suddenly sites and google spring back to life and its happening with all browsers.
Re: constant DNS issues tonight
20-06-2017 4:19 AM
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Had this too for a bit the past hour or so.
Re: constant DNS issues tonight
20-06-2017 9:08 AM
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I presume you are using Plusnet's DNS and not another? Did it start working ok later or are you still having problems?
Ex-Broadband Service Manager
Re: constant DNS issues tonight
20-06-2017 10:05 AM
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Also worth check if you were affected by this BT maintenance:
https://status.zen.co.uk/broadband/maintenance-outage-details.aspx?reference=16401897
Ex-Broadband Service Manager
Re: constant DNS issues tonight
20-06-2017 10:13 AM
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Still an issue
The link you provided does have our code
Re: constant DNS issues tonight
20-06-2017 10:49 AM
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The maintenance should have been completed by now.
Have you tried restarted your router yet?
Ex-Broadband Service Manager
Re: constant DNS issues tonight
20-06-2017 11:23 AM
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i wish however that when they have maintenance due to be done, that the email etc and state whats likely to happen so that we dont end up guess and filling fault reports
Re: constant DNS issues tonight
20-06-2017 11:25 AM
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Have you filled out a fault report yet?
Ex-Broadband Service Manager
Re: constant DNS issues tonight
20-06-2017 11:27 AM
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well i logged into the site to file one as it was happening last night via my mobile, but as soon as i signed in it just jumped to "your fault has now been reported" and i hadnt even filed anything at that point, all i had done is sign in
Re: constant DNS issues tonight
20-06-2017 11:32 AM
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I can see you have a fault already raised, but it's an older one. Might be worth you updating on that ticket from your mobile if you can, or calling in.
Ex-Broadband Service Manager
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