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connection drops

rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

connection drops

@Gandalf could you post my connection logs please Smiley

for a test i went to a dynamic IP but for last 2 nights after 00.00  my connection drops until 06.00  ?Huh

and i get this from my router

May 4 00:42:09 pppd[536]: Connection terminated.
May 4 00:42:09 pppd[536]: Modem hangup
May 4 00:42:54 pppd[536]: Timeout waiting for PADO packets
May 4 00:43:53 WAN Connection: Fail to connect with some issues.
May 4 00:44:09 pppd[536]: Timeout waiting for PADO packets
May 4 00:44:09 pppd[536]: Connected to a0:f3:e4:34:d9:06 via interface vlan3880
May 4 00:44:09 pppd[536]: Connect: ppp0 <--> vlan3880
May 4 00:44:10 pppd[536]: CHAP authentication succeeded
May 4 00:44:10 pppd[536]: peer from calling number A0:F3:E4:34:D9:06 authorized

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
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5 REPLIES 5
Gandalf
Community Gaffer
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Registered: ‎21-04-2017

Re: connection drops

Sure thing, will post up within 1 hour. Just on my way to the office. Smiley
From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Gandalf
Community Gaffer
Community Gaffer
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Registered: ‎21-04-2017

Re: connection drops

Thank you for your patience.

Here you go:

There's the odd drop here and there, but seems pretty stable?

 

Testing your line, the test is failing with an active MSO:

Problem Explanation: [OD505] This circuit is affected by an Openreach PEW. The Incident detail is as follows- Incident ID: ############ Start Date: 2017-05-04T08:35:46.000+01:00 Estimated Completion Date: 2017-05-03T02:00:01.000+01:00.
Resolution/Recommendation: Please inform the End User of this.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: connection drops

@Gandalf 

this is what i saw this morning and yesterday ?  weird how same problem same time two successive days tbb graph.JPG

 

 

 

and from router ASUS DSL AC68U  But it says uptime is 2 days 22 hours 25 minute(s) 27 seconds  Crazy2

May 4 00:42:09 pppd[536]: Connection terminated.
May 4 00:42:09 pppd[536]: Modem hangup
May 4 00:42:54 pppd[536]: Timeout waiting for PADO packets
May 4 00:43:53 WAN Connection: Fail to connect with some issues.
May 4 00:44:09 pppd[536]: Timeout waiting for PADO packets
May 4 00:44:09 pppd[536]: Connected to a0:f3:e4:34:d9:06 via interface vlan3880
May 4 00:44:09 pppd[536]: Connect: ppp0 <--> vlan3880
May 4 00:44:10 pppd[536]: CHAP authentication succeeded
May 4 00:44:10 pppd[536]: peer from calling number A0:F3:E4:34:D9:06 authorized

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: connection drops

It's possibly caused by the MSO.

 

Let us know how it goes over the next couple of days.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: connection drops

will do thanks Thumbs_Up

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .