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connection dropped

St3
Aspiring Champion
Posts: 2,608
Thanks: 496
Fixes: 5
Registered: 13-07-2012

connection dropped

from about 1am i think to about 1.20am my intertnet was completey dead, i cant see anything in my area about work planned, is this anything to do with me moving to the new network? The past couple of months ive had a couple of these no internet.

Can someone upload a picture of my connection/disconnections for past 2-3 months if possible.

4 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,646
Thanks: 640
Fixes: 162
Registered: 05-04-2007

Re: connection dropped

Can someone upload a picture of my connection/disconnections for past 2-3 months if possible.

Unfortunately at the moment we can't use the images. However your line was connected for 14 days without a disconnect and then went down for 9 minutes overnight. I'm just checking if that was the order completing or not.

 

Nope, the order isn't due until the 13th April.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
St3
Aspiring Champion
Posts: 2,608
Thanks: 496
Fixes: 5
Registered: 13-07-2012

Re: connection dropped

im not due to move over to the new network until next week, just strange why i had the drop.

Community Gaffer
Community Gaffer
Posts: 17,646
Thanks: 640
Fixes: 162
Registered: 05-04-2007

Re: connection dropped

Could have been exchange maintenance, wholesale network maintenance etc.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
St3
Aspiring Champion
Posts: 2,608
Thanks: 496
Fixes: 5
Registered: 13-07-2012

Re: connection dropped

okey no worries Smiley