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confusion for PN ADSL to PN Fibre unlimited --- tickets galore!!

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Dabbler
Posts: 24
Thanks: 2
Fixes: 1
Registered: ‎05-10-2016

confusion for PN ADSL to PN Fibre unlimited --- tickets galore!!

hello

 

New Action 21CN Modify Submitted added   What does this mean?

From: Unlimited (Contracted)
To: Unlimited Fibre
This change will take place on 2019-09-17 02:00:00 Not happened !!

 

An update report has been received for this account.
The broadband service is now being transferred to the 21C Network. 21C ?
The transfer will complete by midnight on 25/09/2019.  Why date changed and when will it now happen?

 

 

1 REPLY 1
Plusnet Help Team
Plusnet Help Team
Posts: 14,604
Thanks: 364
Fixes: 102
Registered: ‎27-04-2007

Re: confusion for PN ADSL to PN Fibre unlimited --- tickets galore!!

Fix

Hi there, 

 

I think that's evidence of some slightly confusing comms off the back of the scheduled upgrade. It's still set to go ahead on 24/9 so don't worry about that and sorry for any confusion!

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team