capped speeds?

[#1]

sorry forgot attachment!

[#2]

Sorry to hear that the speeds have dropped again.

I can see a engineer is due to go out externally tomorrow.

Let us know how you get on

[#3]

Yes - locked on 34.999 Mb/s now. Thanks for your concern. Jeff

[#4]

Fingers crossed the engineer tomorrow finds an issue which improves your speeds.

[#5]

Most grateful for the support from you and your colleagues. OR due to start about now, so hoping for a favourable outcome! Regards Jeff

[#6]

Hi!

Very thorough search by OR engineer who found copper/aluminium joints at the distribution pole; water ingress had contributed to a voltaic noise generator.

Now humming along at 53-54Mb/s.

Let's hope it is a 'permanent' fix!

Thanks greatly, Jeff

[#7]

Hi Jeff.

I'm glad to hear that the engineer was thorough, fingers crossed it is a permanent fix!

If you want to pass on your thanks to the engineer I'd fill out this form: https://www.formwize.com/run/survey3.cfm?idx=505d040e0a0e0c

Let us know if you need any further help from us.