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broadband speed

Posts: 2
Registered: Thursday

broadband speed

Speed dropped from 13mb to 8mb.although I live in the country my next door neighbour is with Bt and getting 13mb.can someone please tell me what to do as I can't get through on phones because of.current situation ?

Community Veteran
Posts: 1,993
Thanks: 417
Fixes: 45
Registered: ‎13-08-2015

Re: broadband speed

You could help yourself more if you follow the troubleshooting guides in the Help and Support tabs above.

By doing so, you will also get support a lot quicker and cut down your wait times.

In this time of crisis, the more information you can provide, the easier and quicker people will be able to give you guidance.

Duplicating posts only clogs up the forum, and slows down yours and others post for assistance.