broadband speed
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- Re: broadband speed
broadband speed
30-01-2015 4:27 PM
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Re: broadband speed
30-01-2015 6:54 PM
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This is mine just done:
Download speed achieved during the test was - 62.57 Mbps
For your connection, the acceptable range of speed is 49.96 Mbps-71.36 Mbps
Additional Information:
IP Profile for your line is - 71.36 Mbps
Upload speed achieved during the test was - 12.63Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
TBH when I signed up to BT they said my line would handle 40Mb, I got 50 Mb! When I came over to Plusnet on the same line that speed went up to 62Mb even though the anticipated speed was still showing me 40Mb.
Re: broadband speed
01-02-2015 11:10 PM
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Re: broadband speed
02-02-2015 9:28 AM
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Also try a gateway hop?
Re: broadband speed
02-02-2015 10:25 AM
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Quote from: thesawdust seems plusnet network is congested
Parts of the BT Wholesale network are congested - Plusnet aren't congested their end.
Re: broadband speed
02-02-2015 11:50 AM
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Secondly why would BT Wholesale quote an acceptable range if the network is so congested that they can't supply those speeds? and also if that is the case why don't Plusnet tell the customer this instead of just keep repeating ' there is no problem with the line' ? If Plusnet or BT Wholesale would give me an ' acceptable speed ' that was lower than the one they are quoting me now but they could achieve and maintain I could accept that it's the going round in circles and getting nowhere that frustrates and annoys
Re: broadband speed
02-02-2015 11:53 AM
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When they say 'no problem with the line', they will have done Openreach's line testing. This looks to see if there's an actual fault on your line between your premises and the cabinet. As no fault has been found from this test, it's been reported back to you that the line itself is fine.
The acceptable speed range is what you should be able to achieve. If you fall outside of the acceptable range, Plusnet can raise it as a fault with BT Wholesale. The first thing they would do though is check to make sure you don't have an actual fault with your line which is affecting your speeds.
Which exchange are you on?
Re: broadband speed
02-02-2015 5:09 PM
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My (plusnet) fibre contract allows me <40mbps.
A btwholsale speed test this eve reveals:
DL: 38.09 against line max envisaged as 57.98
UL: 14.94 against 20.00
Lat: 19.5
Seems OK to me, but why does BTW show DL in red (previously green) and say it's unacceptable?
Then directs me to test under TAP:3 - whatever that may be? Retesting gives same result.
TBB and Ookla speedtests run OK, giving similar results, which TBB says are above average for my area. IP address has not changed since last test.
Actually I have no complaints about the speeds I'm getting currently against what I'm paying for (and don't feel any immediate need to upgrade). They haven't changed significantly since I bunged in a new router at the beginning of Jan. Just seems that BTW have now made some changes to their speedtester, which suddenly decides them that what I'm getting is unacceptable.
Haven't bothered to run that TAP:3 (?) test, and will not be troubling the PN guys.
Re: broadband speed
02-02-2015 5:24 PM
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Because you're limited Plusnet's end to 40Mbps downstream, this means you're probably outside the acceptable level based on your IP Profile with BTW.
Re: broadband speed
02-02-2015 5:59 PM
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Tonight the Further Test DL result bar is still red, warning me that:
Download speed achieved during the test was - 37.92 Mbps
For your connection, the acceptable range of speeds is 40 Mbps-57.98 Mbps .
Additional Information:
IP Profile for your line is - 57.98 Mbps
This lines up sweetly with your reply. However on v similar results the bar was a delightful shade of green until just a few days ago. So why the change?
No worries, so don't trouble to respond!
Re: broadband speed
02-02-2015 7:38 PM
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The one nice thing about the Plusnet 40 Mbps connection is that they do allow uploads up to 20 Mbps, which I don't think many (or any?) providers do on the 40 Mbps product.
Unfortunately I can only max my upload out at 7.5 Mbps. Not sure why it is so low, but I see a lot of other people achieving close to the full 40 Mbps down, but only achieving 7 or 8 Mbps up.
Re: broadband speed
03-02-2015 3:09 PM
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I've checked your line, and you are provided on the 20Mbit up, but you seem to be on the very lower limit according to the DSL checker (http://www.dslchecker.bt.com/adsl/ADSLChecker.TelephoneNumberOutput)
Re: broadband speed
03-02-2015 4:16 PM
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Yes, I don't understand why it is so low. My D/L sync rate has dropped from 50.3 Mbps at install to 39.37 Mbps now. Upload has been about the same (7 Mbps).
I am trying to figure out why the U/L is so low.
One question I have not been able to fully resolve - is whether having a MK3 box as the extension socket will have a negative impact. Do you have any thoughts on that?
I have a MK3 master socket, with the VDSL extension wiring (CAT6 cable) kroned into the AB connector of that (unfiltered). At the extension however, the Kelly contractor used another MK3 box for the extension socket (despite me not using a phone there).
So there is another filter built into that socket, and it is connected to the line (even though I have nothing going through that filter - i.e. no phone extensions).
Since there is no need for a filter there (usually BT install a simple RJ11 faceplate), I wondered if it could have a negative impact?
I can't find an answer on that.
Re: broadband speed
03-02-2015 5:22 PM
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Quote from: ashworth50 The bt wholesale speedtest is the one I've been using and keep getting results below the acceptable range yet Plusnet still keep telling me there is nothing wrong!!!
Could you please posted here: http://community.plus.net/forum/index.php/topic,135963.0.html
Re: broadband speed
03-02-2015 5:50 PM
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