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booking an engineer

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Grafter
Posts: 27
Registered: ‎20-02-2014

booking an engineer

i would like to book an engineer to visit to sort out my NO INTERNET i have been sent a message by text that says please rely to this message with 3 times slots. i would love to apart from the fack that i can't reply to the MESSAGE! i would like to book any time tomorrow or monday as i am home both days all day if someone at plus net would please arrange this for me and let me know
regards
Howard keynes
ps if you send a message and you want the costomer to reply to send it in a format that can be reply to!!!!
3 REPLIES 3
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Legend
Posts: 17,723
Thanks: 598
Fixes: 168
Registered: ‎05-04-2007

Re: booking an engineer

Sorry, it looks like the wrong type of SMS may have been sent, sorry about that. I've booked tomorrow afternoon, between 1pm and 6pm in for you and will confirm on the ticket on your account shortly.
If this post resolved your issue please click the 'This fixed my problem' button

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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Grafter
Posts: 27
Registered: ‎20-02-2014

Re: booking an engineer

thanks and thanks for getting back to me so quick i will be in waiting
Plusnet Help Team
Plusnet Help Team
Posts: 15,136
Thanks: 440
Fixes: 124
Registered: ‎27-04-2007

Re: booking an engineer

Hi nonamesleft
A quick check on the fault report is showing me the appointment for tomorrow is confirmed.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team