awaiting line activation

[#1]

Hi there, 

Meant to be getting the line reactivated in my new house today and have been given an activation date of today by midnight. Is there any way to find out if it's been completed yet? also is the current covid-19 virus affecting this? 

many thanks 

[#2]

Hi @kdowling95,

I've taken a look into your  account today and I can see your orders appear to have completed yesterday. If you're experiencing any issues with the service then please let us know and we'll be happy to assist.