automatic compensation payments
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automatic compensation payments
10-11-2017 4:53 PM
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so when are plusnet going to implement the offcom recommendation of automatic compensation payments that's been in the news today?
https://www.theguardian.com/money/2017/nov/10/broadband-landline-compensation-scheme-payouts
i've had a fault since august and still not sorted out it seems
would work out to be around £700 so far...
interesting to see that offcom reckons ISPs are onlt paying out about 15% of the time right now
Re: automatic compensation payments
10-11-2017 4:58 PM
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Hi
It's already being discussed here: https://community.plus.net/t5/General-Chat/Automatic-compensation/td-p/1490142
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: automatic compensation payments
10-11-2017 5:23 PM
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Moderator's note:
Thread locked in favour of the above link.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
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