another quick speed question

[#1]

yesterday on install the open reach engineer tested line with his tablet and said you're getting 80mbs (which seemed odd as i'm only paying for 74.
Since then over wifi BT speed test shows 23mbs maximum I've been able to achieve (attached)
Question is am I being impatient, will this improve dramatically?
Should I raise a ticket?
I've read about rebooting the router every morning for a the first 2 or 3 is this correct?
many thanks in advance

[#2]

Unless this is very low https://portal.plus.net/my.html?action=data_transfer_speed or you are testing via wireless then something is adrift
Can you check wired if you haven't

[#3]

Quote from: Oldjim

Unless this is very low https://portal.plus.net/my.html?action=data_transfer_speed or you are testing via wireless then something is adrift Can you check wired if you haven't

from the attachment looks like i should expect 57mbs?
Using wired same speed unfortunately

[#4]

Nope
The bit you need is the current line speed and that is 78Mbps
So there is a problem
Before raising a fault I suggest letting the staff on here take a look

[#5]

many thanks for your advice, will see if staff respond - cheers
jim:quote

[#6]

Testing isn't showing any issues with the line.
We'd need you to run the tests over a wired connection to investigate further.

[#7]

already tested using wired - reply 2

[#8]

Woops my bad.
There might be something that could have caused issues.
If you can disconnect then reconnect and see if thats any better?

[#9]

spoke to a guy on help desk tried a few things i.e. wired directly from modem to comp that didn't make any difference, but when router plugged back in speed went to 74mbps so even though everything had been rebooted a couple of times this morning the third reboot and attaching to router again seems to have fixed the problem, many thanks for your replies

[#10]

Glad to see it's increased/.
Let us know if you have any further issues.