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after 2 years I finally have fiber... and my download speed is slower than my BB

buzzliquid22
Dabbler
Posts: 22
Registered: ‎18-02-2016

after 2 years I finally have fiber... and my download speed is slower than my BB

I finally have fiber YEY!
first thing i did was a speed test
14mb down / 15mb up maybe it's the new line i thought
I checked plus net site
Estimated line speed:
80Mb (This may vary between 78.9Mb and 80Mb) - Checked on 2016-02-03 20:54:13
Current line speed:
77.4 Mb
I check my plusone router
Line state: Connected
Connection time: 0 days, 09:20:05
Downstream: 78.12 Mbps
Upstream: 19.53 Mbps
I thought my download speed would at least double... I used to get higher speed tests on my old broadband connection
granted my upload is quicker than that has made a little impact on my gaming (lower ping)
is this still a DLM situation due to my connection being new and my net will eventually increase?
BT test
15mb down / 15mb up ping 20ms
4 REPLIES
Community Veteran
Posts: 1,595
Thanks: 278
Fixes: 33
Registered: ‎13-08-2015

Re: after 2 years I finally have fiber... and my download speed is slower than my BB

You may need a chat or call to PN to get them to do a reset of their system. Have you had the email to say its been upgraded?
buzzliquid22
Dabbler
Posts: 22
Registered: ‎18-02-2016

Re: after 2 years I finally have fiber... and my download speed is slower than my BB

i had an email on the 12th saying it had been done but when i phoned they said the connection would be done on the 29th (today) no email yet
I'll contact them tomorrow Sad
mav:quote
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: after 2 years I finally have fiber... and my download speed is slower than my BB

Try a disconnect / reconnect via the router interface - it just might sort it
buzzliquid22
Dabbler
Posts: 22
Registered: ‎18-02-2016

Re: after 2 years I finally have fiber... and my download speed is slower than my BB

I was worried about that Oldjim just incase there was some sort of DLM on my line
but i threw caution to the wind and DC via the router interface...
72.84 down / 14.57 up  Thanks Smiley