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Yet more disconnects

ImInIT
Dabbler
Posts: 19
Thanks: 2
Fixes: 1
Registered: ‎09-04-2018

Yet more disconnects

Fibre broadband line constantly disconnecting since Thursday.

 

What is wrong this time?

2 REPLIES 2
ImInIT
Dabbler
Posts: 19
Thanks: 2
Fixes: 1
Registered: ‎09-04-2018

Re: Yet more disconnects

The VDSL connection keeps dropping since Thursday.

 

Have already conducted the standard tests but they weren't helpful in diagnosing the fault.

 

Can someone look into this from the PlusNet end?

deank
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 325
Fixes: 14
Registered: ‎23-11-2017

Re: Yet more disconnects

Hi @ImInIT,

 

I have checked the fault out for you and the next step would be to book an engineer. Please can you respond to the ticket here with your availability.